Privacy Policy
The Go Raise It team has put this information together to help you understand how your “Personally Identifiable Information” or PII is used as part of a Go Raise It fundraiser.
PII is personal data that could be used, either by itself or combined with more private details, to identify a particular individual, i.e. you.
Go Raise It fundraisers are designed to collect the absolute minimum information we can in order to run our fundraisers. Keep reading to find out more about what we collect and how we use this information to run a Go Raise It fundraiser.
Your Personal Info – what and when we collect it
Depending on how you are interacting with a Go Raise It fundraiser we will collect and store the minimum required personal information that we need to provide our service.
Whether you are a fundraiser or a supporter we require your Name and Email address so we can communicate with you e.g. information on how to fundraise, receipts if you have donated to or purchased from one of our online fundraisers.
When setting up your fundraising pages for your children we advise during setup that you to not use identifying names for your children’s pages. Ideally a nickname should be used OR at the very least not their full name e.g. First Name and initial. You cannot load personal photos – use the avatar builder provided for personalisation.
Your Personal Info – what do we do with it?
Go Raise It uses a technology platform called Raisely to run our fundraisers and store your fundraising data – please click here to review their privacy policy for how they use and store the personal info a Go Raise It fundraiser collects.
Go Raise It also stores some of your data de-personalised for a very limited time (usually around 6-8 weeks) in our own application to provide our fundraising services to the school or club you are fundraising with. This data is stored in a secure database during that time period. Once a fundraiser has been completed all personal info is removed (this information remains within the Raisely platform as it is required for connecting to financial transactions made in the stripe platform – please see above link for details on their privacy policy).
All our financial transaction processing is conducted by Stripe.com – Go Raise It does not have access to nor store any financial information for any transaction made on our platform. You can click here to review Stripe’s privacy policy.
The information we collect is used to:
1) Communicate with you about actions you have taken on one of our fundraising sites e.g. Donation Receipts, Purchase Receipts
2) Send updates on the fundraiser via email while the fundraiser is live.
We will
• NEVER Sell your data to any third party service not involved with our services
• NEVER Use your email address for future marketing purposes
Updating your info
At any time you can contact us to have your personal information removed from our main application platform hosted by Raisely.
Please email our team on [email protected] or call us on AUSTRALIA: 1300 725 912 or NZ (09) 801 0955
